All prices on www.alexandervenacci.com are given in US dollars ($) excluded VAT & Customs. The customer is responsible for VAT & Customs charges according to the legislation of the recipient country. You will receive an invoice with the VAT & Customs charges after you have received the shipment.
Credit Card: Visa, MasterCard, American Express, Discover, JCB (Processed by Stripe Inc.) or PayPal.
All watches are covered by a two-year International Warranty. A warranty card comes with the watch. The straps have no warranty.
For more information about the warranty, please have a look under "International Warranty" in the Terms & Conditions section. Follow the Support button at the bottom of the website.
Since the watch’s movement is powered by its own mechanical parts, you will never have to change any battery, making it not only convenient but also eco-friendly.
It is worth remembering that the mechanical parts are working 24 hours a day when in use. The mechanism must therefore undergo maintenance every 5 years. Take your watch to an authorized watchmaker for servicing.
We will send you an order confirmation on the email you registered when you entered the order information at checkout.
Yes, you will receive a shipment confirmation and tracking number on your email when your order has left our warehouse.
Yes, you have the right to return the products that you have purchased directly from our website, within, and no later than 14 days after receiving the products. Do not open the vacuum plastic seal covering the watch to be able to return the watch. The products must be unused, in its original packaging with labels and protective stickers, intact and still in the same brand-new condition as when it was received.
For more detailed information, read all about return by following the Support button at the bottom of the website or contact our customer servic at [email protected]