Expected shipment of all pre-orders: mid January.
All pre-orders will be charged when placing the pre-order and not when we ship the product.
All prices on www.alexandervenacci.com are given in US dollars excluded taxes and VAT. The customer is responsible for taxes and VAT charges according to the legislation of the recipient country. You will receive an invoice with the taxes and VAT charges after you have received the shipment.
Credit Card: Visa, MasterCard, American Express, Discover, JCB (Processed by Stripe Inc.) or PayPal.
All watches are covered by a 2 year International Warranty. A warranty card comes with the watch. The straps have no warranty.
For more information about the warranty, you will find the details under "International Warranty" in the Terms & Conditions section. Follow the Support button at the bottom of the site.
Since the watch’s movement is powered by its own mechanical parts, you will never have to change any battery, making it not only convenient but also eco-friendly.
It is worth remembering that the mechanical parts are working 24 hours a day when in use. The mechanism must therefore undergo maintenance every 5 years. Take your watch to an authorized watchmaker for servicing.
We will send you an order confirmation on the email you registered when you entered the order information at checkout.
Yes, you will receive a tracking number on the email you registered when placing the order when your order has leaved our warehouse.
Yes! You have the right to cancel and return the product(s) that you have purchased directly from our website, within, and no later than 14 days after receiving the product. The product(s) must be unused, in its original packaging with labels and protective stickers, intact and still in the same brand-new condition as when it was received.
For more detailed information, read all about returns by following the Support button at the bottom of the site.