Customer service

Our customer service team is always there to assist you

We understand the importance of customer service, so we have a close collaboration with both the movement factory and the watchmakers at the assembly house. If an issue related to the movement, materials or workmanship occurs within the 2-year international warranty period, which is not due to improper use, your watch will be picked up by a courier wherever you are in the world and shipped with express shipping directly to Switzerland for an inspection.

Write to us if you have an inquiry and we will reply within 24 hours.